PRIVACY POLICIES

At Galaxiia, we value your trust and protect your personal information in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP). Here’s how we handle your information:

• Data we collect: When you make a purchase, we collect information such as your name, shipping address, email, phone number, and payment details (such as card information or bank transfer details).

• Use of data: We use this information solely for:

• Processing and shipping your orders.

• Communicating with you about the status of your purchase.

• Sending you promotions or news about Galaxiia, only with your explicit consent.

• Data sharing: We share your data only with third parties necessary to fulfill your order, such as shipping companies (e.g., Estafeta, DHL) and payment processors (e.g., Stripe, Mercado Pago). These third parties are obligated to protect your information.

• Security: We implement security measures, such as SSL encryption, to protect your data during transactions and storage.

• ARCO Rights: You have the right to access, rectify, cancel, or oppose the use of your personal data (ARCO rights). To exercise these rights, send a request to info@galaxiia.mx, including your full name and a clear description of your request.

• Data deletion: If you wish for us to delete your data from our records, contact us at info@galaxiia.mx. We will process your request in accordance with the law.

We are committed to safeguarding your privacy with the same care we put into each artisanal piece. If you have any questions about how we handle your data, write to us at info@galaxiia.mx.